About Wheel-Trans Service
Wheel-Trans ParaTransit Door-to-Door Service
Wheel-Trans provides door-to-door accessible transit service for persons with physical disabilities using accessible buses, contracted accessible and sedan taxis.
Registered users are eligible for Wheel-Trans based upon their level of physical functional mobility in the home, within the area immediately surrounding the home and in the community at large, as well as permanency of disability. Eligibility is not based on particular disabilities, general health or income.
Service is provided anywhere within the City of Toronto for a regular TTC fare.
The TTC has established eligibility guidelines for service.
To become a registered user you must attend an in-person assessment interview as part of the process.
Eligibility for Wheel-Trans service is based on your level of physical mobility.
If concerns are raised about an individuals eligibility, a re-assessment process is started.
Wheel-Trans buses are equipped with video recording systems. The information collected may be used as part of the eligibility re-assessment program.
An appeal process is available for customer who have been denied service.
Customers with additional questions may refer to the list of Frequently Asked Questions.
Support persons will not be required to pay when accompanying a person with disabilities, starting January 1, 2014.
Learn more about the support person assistance card.