On September 16, 2015, TTC Board, TTC Staff, and members of the Advisory Committee on Accessible Transit (ACAT) were on hand at a new venue for this event, the Allstream Centre at Exhibition Place, to hear from the public about the accessibility of conventional TTC and door-to-door (Wheel-Trans) public transit services in Toronto. Approximately 300 people attended.

TTC staff displayed information boards between 6:00pm and 7:00pm highlighting recent accessibility improvements and plans for the continued improvement of transit in Toronto. The information provided facilitated discussions between TTC customers and TTC management, Board members, staff, and ACAT members.

The Public Forum, held from 7:00pm to 9:00pm, provided the opportunity for customers to speak publicly and candidly about their experiences on the TTC, and to provide feedback, concerns and other comments directly to a panel which included Andy Byford, Chief Executive Officer; Chris Upfold, Chief Customer Officer; Mitch Stambler, Head of Strategy and Service Planning; Eve Wiggins, Senior Manager of Wheel-Trans; and Mazin Aribi, ACAT Chair.

Video and Transcript

View the YouTube video Youtube link opens in new window of the 2015 Public Forum, or download the transcript PDF link opens in new window.

Learn more

The 2015 Accessibility Plan Status Report summarizes the TTC’s current activities to improve the accessibility of its facilities and services.

The 2014 Public Forum on Accessible Transit page summarizes issues raised during the 2014 Public Forum and staff responses.

Read the conversation on Twitter #TTCAccessLink opens in Twitter