NOTE: Sending a report through this app will not summon emergency responders. Always call 9-1-1, either through the app or on your phone, in the event that emergency police, fire or medical assistance is required.

The SafeTTC App is a mobile app for both iOS and Android that offers TTC customers a quick and discreet method for reporting harassment, safety concerns or suspicious activity directly to the TTC’s Transit Control Centre. Using this app, customers can do their part to help make transit safer for all by providing detailed reports of incidents and situations that are observed on the TTC system – whether on a vehicle, in a station or at a bus or streetcar stop.  

From the app home screen, customers have two easy options for contacting Transit Control:

  • The “Report a Problem” button allows users to send text and photos or videos directly to Transit Control. When reporting an issue, customers can select from easy drop-down menus for vehicle type (bus, streetcar or subway), route numbers, and station locations, and report categories to assist Transit Control in assessing the situation.
  • * The “Call Police” button will connect customers directly to 9-1-1 dispatch and should only be used when emergency police, fire or medical assistance is required.

Screens of Safe TTC app.
Click image to expand

The application is designed with the subway in mind. If you send a report in an area without cellular connectivity, it will be stored and sent automatically as soon as you’re connected again. The system is also designed to send text before pictures so that Transit Control receives reports as quickly as possible.

Download the free Safe TTC app from the App Store (iOS) or Google Play (Android).

Frequently asked questions