Andy Byford - CEO of TTC Back-to-school means a busier TTC

Summer days are drawing to a close and with that comes the annual return to work and school — always a busy time for the TTC.

As is the case every year, we will ramp service back up to cope with the uplift in ridership on all of our modes.

I would like to take this opportunity to ask our riders to please show consideration for others on service that will inevitably be that bit busier.

As a courtesy to your fellow riders, please take off your backpack before boarding. Let others exit before you board. And please consider giving up your seat to those who need it more than you. This particularly applies to use of the blue coloured seats that are intended and prioritized for customers with disabilities, pregnant women and seniors.

For our part, the TTC will continue to do everything it can to provide safe, reliable and courteous service to get you to where you need to go quickly and efficiently. This includes our ongoing roll-out of new buses and streetcars, and the work we are doing on the subway to upgrade track and signals to improve service reliability.

This weekend, the 512 St Clair will see the first low-floor, accessible streetcar to be deployed on that route. The new vehicle is air conditioned and can carry many more passengers than the old cars it replaces.

Our modernization efforts and focus on service, combined with riders’ help in making busy rides more pleasant, means we are well placed to welcome back hundreds of thousands of riders after the summer break.

Service Alerts

There are no subway closures planned for Labour Day weekend.

Route changes

Starting Tues., Sept. 5, the TTC is returning to regular non-summer service levels on some bus and streetcar routes.

Streetcars will return to the 501/301 Queen route in a limited capacity and with diversions to accommodate various construction projects.

Buses will be used instead of streetcars on the 502 Downtowner, 503 Kingston Rd and 511 Bathurst routes.

Low-floor streetcars will be introduced on the 512 St Clair route starting Sun., Sept. 3. Two-hour time-based transfers will no longer be accepted.

Changes to a number of bus routes, including service reliability improvements and seasonal route changes, are detailed at ttc.ca.

Route diversions during TIFF

King St. will be closed between Peter St. and University Ave. from Thurs., Sept. 7 to Sun., Sept. 10 as the city celebrates the 42nd Annual Toronto International Film Festival.

The road closure will result in service adjustments to the 504/304 King and 514 Cherry routes. We encourage you to plan your trip in advance.

We thank you for your patience during this important event benefiting its economy through travel and tourism centred around this internationally acclaimed film festival.

See ttc.ca for details.

IN REVIEW: What we accomplished last weekend

Last weekend, Line 2 Bloor-Danforth was closed on Saturday between St George and Broadview stations, and on Sunday, Line 3 Scarborough was closed between Kennedy and McCowan stations.

The closures allowed TTC crews to complete the following crucial work:

  • Replacement of two track beams on the Prince Edward (Bloor) Viaduct
  • Installation of a motor and fan blades to a fan at Bloor/Yonge Station
  • Installation of 400m of power rail on Line 3
  • Heating cable installation on power rail
  • Inspection of reaction rail

We apologize for the inconvenience and thank you for your patience as we complete work that will make the TTC more modern, efficient and safer.

‘Tracks on Tracks’ launch featuring Shawn Hook
Shawn Hook playing for customers on Line 1 This Wednesday, TTC Chair Josh Colle and Universal Music Canada President and CEOJeffrey Remedios headed to Davisville Station to launch “Tracks on Tracks,” Apple Music commute-enhancing playlists featuring Universal Music artists such as Drake, OneRepublic, Shawn Mendes, Hedley, Alessia Cara, and many more. The two were joined by JUNO-nominated hitmaker Shawn Hook on board a southbound TTC subway where Hook performed a selection of songs live for morning commuters. The playlists, Rush Hour and Hush Hour, are available exclusively on Apple Music and will be refreshed every Friday. Users can either stream these playlists on Apple Music or download them for offline listening. Check them out at applemusic.com/hushhour and applemusic.com/rushhour.
Employee Profile
Victor Tang - Graduate Development Intern

Name: Victor Tang
Position: Graduate Development Leadership Program Intern
6 months of service

Shortly after graduating from the University of Toronto, I found a posting for a two-year internship in the TTC’s Graduate Development Leadership Program, a new initiative taken by the TTC for succession planning. When I saw the posting, I felt it really matched my studies; I liked that I could take what I learned in economics and accounting and apply those skills to my job. I’ve been at the TTC for six months now in a business analyst role in the IT department. I like being able to work with a lot of different people from departments across the organization. It’s exciting to see such great initiative and foresight from the TTC. The projects they’re undertaking are so progressive, almost innovative, and they show so much support for a mindset and culture change. I’m looking forward to continuing my internship and also getting my CPA and CFA professional designations.

Weekly Customer Service Report

Customer Service Report

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