With Compliments

Commendations Corner

Arrow Road: Alitha Barclay, Froyd Bulan, Susan Byfield Oswald, Brandon Cormier, Shaun Francis, Louise Gallotta, Mark Giles, David Graham, Magda Hadri, Roy Hall, Kevin Harrison, David Hoy, Paul Lingertat, Paul Lorhan, Prakashbhai Macwan, Dan Mantescu, Benjamin McBean, Trevor Nisbett, Stelios Pappas, Hettiarachc Perera, Hermant Prasad, Diane Smith, Solomon Shiferaw, Seyed Tabaee, Jeremy Thorp, Ravin Walia, Hinbiu Yeung

Birchmount: Peter Anagnostaras, Marva Anthony, Tammy Bishop, Kyle Christie, Dino Ciccone, Ioannis Contanas, Timothy Cullen, Tara De Graaff, Donald Delay, Keith Doucette, Drew Erickson, Kean Ferreira, Patrick Frendo-Jones, Ermine Gittens, Neil Hermes, Donica John, Louay Kanafani, Samson Kiflu Weldermariam, Chris Latour, Corey Legore, Dryden Lewis, Robert Macisaac, Tricia Manswell: “Driver noticed a man laying on the ground in distress. Without hesitation she stopped the bus and assessed the situation to determine if the man needed medical attention. She alone picked the man up off the ground and assisted him across the street.” … David McCollin, Vanessa McKenzie, Betre Mekonnen, Humaid Moin, Corrado Moncada, Parmanand Persaud, Tina Pilgrim, Milad Pourkarim, Kimberly Presutti, Kevin Prosper, Natalina Puopolo, John Romas, Rizwan Sabri, Jeremy Service, Agata Sieron, Mellisa Slater, Rolando Solis, Jennifer Sotiriou, Renee Sutton Hardy, Mohammed Teli, Andrew Trimble, Byron Waldock, Ricardo Williams

Corporate Communications: Mary Davidson, Stuart Green, Kadeem Griffiths, Mike DeToma, Jessica Kosmack, Hayley Waldman

Customer Communications: Greig Blake

Customer Service Centre: Shannel Campbell, Barbara Gallegos, Margarita Salazar

Danforth: Aron Sawayama, Barbra Sheridan

Eglinton: John Aldorasi, Saulat Alamgir, Armando Barjamaj, Jermaine Beazer, Paul Biazon, Germaine Brooks, Delgado Cobourne, Rando Chang, Henry Charles, Kamal Chhotu, Junior Chin, Peter De Sousa, Patrick Dezilva: “Morning’s verbal assault from a guy that has been on the bus before needs to be addressed and the culprit removed/banned from the TTC. Please pass along best wishes to the driver for his calm demeanour amidst such an offensive, harassing passenger.” … Geoffrey Dubraj, Thersa Festo, Vladimir Funtikov, Errele Gabriel, Kevin Galgay, Peter De Sousa, Ian Hancock, Matthew Harper, Gregory Hill, Brian Hiscock, Cameron Hopkins, Alexander Hudgin, Trevor Humphrey, Karan Jariwala, Nanor Kavassian, Istvan Kovacs, Sylvie La Rouche, Mustaq Manjra, Mike Marges, Kevin McKeegan, Steve McVeigh, Devon Nembhard, Dennis Ng, Chantelle Niles, Christos Nikoletopoulos, Nick Ousalcas, Nikolaos Pappas, Catherine Perreira, Stephanie Proud, Andre Riddell, Salvatore Scattarelli, Raj Shelliah, Helen Fotiou, Mark Stoeckle, Steven Stronge, Cassandra Superville, Christina Ta, Adam Tarkowski, Tom Themelis, Jeffrey Toulouse, Daniel Vanderreest, Ryan Vanderwal, Stephen Woods, David Woolridge, Tyrone Yorke, Andrea Yousif

Plant Maintenance: Kwaku Nkrumnah

Malvern: Kwabena Amponsah: “I am here in Canada for almost nine years and use the public transit mostly to commute. This is the first time I was in trouble and I really appreciate the help offered by the TTC driver. It’s really rewarding for customers like me, especially at night rushing back to home after long hours of work.” … Geoffrey Bend, Narzeus Boongaling, James Cavers, Davy Colquhoun, Zameel Dhanji, Merrel Emmanuel, Ian Fox, Jonah Fullerton, Jeanard Igwe, Eric Leung, Scott Marks, Devendra Narayan, Karanpreet Parmar, Moises Quetulio, Jerowe Ragudo, Jeffrey Schloeter, Todd Skinner, John Sman, Duane Smith, Wayne Smith, Mark Williams

Mount Dennis: Haider Abbas, Ernest Adusi, Jorge Ames Vilches, Raminder Bajwa, Milan Baric, Victor Beckles, Ross Bendle, Christopher Caldwell, Luigi Colafranceschi, Rudy Cruz, Robert Culling, Michael Daly: “I want to thank my bus driver, Mike, for defending me when several riders openly and loudly questioned my disability. He was exceedingly kind and even apologized for the belligerent riders who were awful to me.” … Carlos Debrito, Vincent Delorme, Celia Hernandez De Paz, Athanasios Douldouras, David Elrick, Terry Ercegovic, Rhonda Felix, Giovanni Ferrari, Christopher Giannidis, Martin Gibson, Jagseer Gill, Robert Green, Lionel Greson, Melissa Harvey, Craig Hylton, Oleksii Ievtushenko, Miroslaw Jacyniak, Errol Jones, Mandeep Kang, Navjeet Kamra, Rabeah Karram, Digvijay Kaushal, Ara Kazanjian, Leonidha Kondi, Pasqualino La Verghetta, Daniel Leclair, Juan Lopez, Shaun Machado, Andrea Magri, Marco Macini, Robert Marquette, Jennifer Menna, Earl Montague, Kumari Moodie, Julius Neves-Polonio, Marcel Nobel, Odeon Noble, Michael Nunes, Jorge Perez, Jeff Pinchuk, Bruce Quayle, Shawn Riviere, Giuseppe Rizza, Carlos Rodrigues, Abel Rosero, Shawn Rymill, Joravar Sandhar, Tomaz Serafin, Ameet Seeraj, Amanpreet Singh, Tajinder Singh, Adam Tadman, Ernest Titus, Kirsten Vida, Joan White, Odeon Wilson

Queensway: Jama Amal, George Andreopoulos, Rommel Aranilla, Angelo Ascenzi, Vida Baksa, Steven Barry, Guramrit Birdi: “He realized that I was going to miss the last bus out of Kipling, and brought me to a stop where I could catch the bus I needed to get home. Taking transit late at night as a woman can be daunting, and he went out of his way to make sure that I would get home safe.” … Douglas Braid, Corey Burnett, Craig Chisholme, Helder Da Ponte, Paul Da Torre, Dalbir Dubb, Herbert Elefano, Mark Farrugia, Daniel Gabriel, Ababu Girma, Peter Gountounas, Drew Hannigan, Frazer Howell, Terry-Lynn Jensen, Joshua Kearse, Robert Kempers, Angela La Penna, Michael McDermott, Shawn Nippard, Milton Pastor, Justin Rogers, Richard Roglic, Richard Rost, Jennifer Saunders, Leslie Simmonds, Jennifer Singh, Sukhjinder Singh, Ulrich Timm, Ogyen Tsering, Helder Valente, Errol Wilson

Stations: Steve Rzezniczek: “This gentleman is always professional and courteous whenever on duty at this location (St Clair Station), noticeably so with regard to the many seniors who utilize this location.”

Streetcar Transportation: Karen Hoare

Transit Control: Martin Iftody, Michaels Oriakhi, Devon Sweetapple

Wheel-Trans: Adhinav Abinav, Wendy Archibald, Adam Ashghar, Derrick Brooks, Nickesha Clarke, Duane Benjamin, Sarfraz Faruk, Roy Fleming, Noor Ghazimal, George Glasbergen, Eric Gottlieb, Wayne Groves, Amin Halani, Shelley Hollingsworth, Michelle Jackson, Jill Jobity: “Our family was at the restaurant for my birthday celebration and my husband took our two-year-old autistic son outside for some fresh air. Upon seeing the bus, our son got excited and ran up to it. The driver opened the door and let him and my son on. Our son was so excited and once they returned to our table he said, Mama bus! to tell me he had been on the bus … Thank you, Jill!” …  Tracy John, Terence Kelsey, Christina Martinez, Walter McIsaac, Joshua Mifflin, James Morrison, Amina Qamar, Andy Sankar, Chris Scott, Laura Serafico, Cheryl Spagnol, Jelena Tubin, Clifton Wedderburn, Alain Williams, Helen Yurcan, Michael Zolis

Wilson-Bus: Akinyemi Akindipe, Donald Alao, Haifa Al Nahdy, Victor Arancibia, Robyn Barry, Helen Belhu, Tara Casey, Nigel Clarke, Joseph Del Campo, Glenford Edwards, Totlin English, Robert Faranda, David Fathala, Ian Gale, Garth Granado, Troy Greaves: “A northbound car suddenly sped through the intersection when he shouldn’t have. The Operator had to speed up to miss being hit by the car and then immediately slowed to avoid hitting the group of pedestrians crossing St. Clair. It was harrowing to be watching this situation unfold, but our Operator managed it with control and ease.” … Jonathan Guajala, Benjamin Harpur, Frank Kalogeropoulos, Jamil Kerr, Dharam Kerrutt, Hamid Khanali, Monique Klobucar, Nick Kottaras, John Langstaff, Scott Lenner, Jingwen Liu, Billy Messina, Arunash Mohan, Waqarul Najmi, Carol O’Sullivan, Luigi Paolella, Velibor Perendija, Janet Ramnarian, Isaac Ramnath, Sergio Rizzo, Delvin Sadler, Muhammad Saleem, Corwin Smith, Sarabpreet Sran, Wayne Stewart, Tenzin Sungkhor, Waseem Aslam, David Walterhouse, Lia Wilder, Jalal Zareik

 

OTC Graduations

OTC Instructors

Congratulations to OTC’s newest group of Instructors for Bus Transportation: Nancy Crawford, Lia Wilder, Jessica Azevedo, Rosalind Salinas, Farooq Ghazi, Frank Perri, Ignatius Lewis, Jaye Elliston, Joseph Bompiani and Anderson Carvalho.

OTC Trainers

Congratulations to the Divisional Trainer Graduating Class of October 2019: Danley McKenzie, Michael Hutchinson, Nicolas Renda, Jason Dick and Charles Campbell. The new group was congratulated by: Instructors Nick Garieri and Dave Hynek and Chief Instructor Joe Lombardi.

OTC Trainers

Congratulations to the Divisional Trainer Graduating Class of September 2019: Philip Leung, Kingwin Tang, Waldemar Drozd, Anand Khelawan, Jamaar McLeggon and Shawn Grondin. The new group was congratulated by: Instructors Lou Veri, Dave Hynek, Ravinder Sandhu and George Riccitelli, and Chief Instructors Stephan Boston and John Beynon.

Latest News

 New Corporate Plan cover

TTC Corporate Plan 2018-2022

Advancing to the next level.

Corporate Notice

COVID-19 update: positive test at McBrien Building.

In Memoriam

Bain, Brodie, Ciarallo, Clem, Dufty, Durham, Florio, Gabay, Groves, McKee, McKinnon, Nelson, Pellicori, Soundy, White.

Sending commendations

TTC employees are commended daily by customers – by phone, mail/e-mail, online on in person. All commendations that are received from customers should be forwarded to the Customer Service Section in the Customer Service Centre. This will generate a Customer Service Report (CSR), which is redirected to the employee’s work location to confirm his or her name and to obtain permission to publish it in The Coupler. The work location must forward a copy of the CSR to The Coupler in order to have an individual recognized in Commendations Corner. An employee being commended by another employee should be notified in writing, with a copy to The Coupler and to the employee’s work location or manager, to obtain permission to publish it in The Coupler. These commendations can be forwarded via internal mail to The Coupler Office in the McBrien Building, or by e-mail to mike.detoma@ttc.ca.

With Compliments