Contact Us
Information on fares, routes, schedules and service
- 416-393-4636 (INFO), Automated information available 24 hours daily.
- Operator-assisted service is available from 8 a.m. to 6 p.m. daily, except statutory holidays.
- TTY, 416-481-2523, Daily, 8 a.m. to 6 p.m.; except statutory holidays.
- Elevator Service Status Line, 416 539-5438 (LIFT). 24 hours a day, seven days a week.
Main Switchboard
- 416-393-4000, Monday to Friday, 8:00 a.m. to 4:00 p.m.
Compliments, Complaints and Suggestions
- On-line form: Compliments, Complaints and Suggestions
- By Mail: Toronto Transit Commission, 1900 Yonge Street, Toronto, Ontario, M4S 1Z2
- TTY, 416-481-2523, Daily, temporary reduced hours 7 a.m. to 8 p.m., except statutory holidays.
- Customer Service, by phone:
416-393-3030 (Daily, temporary reduced hours 7 a.m. to 8 p.m., except statutory holidays) - Customer Service Centre, in person:
1900 Yonge Street, Toronto (Weekdays, 8:30 a.m. to 4:30 p.m., except statutory holidays.
The following alternate service options remain available:
- PRESTO cards may be purchased at Fare Vending Machines at subway stations, Shoppers Drug Mart locations, or online at prestocard.ca
- For general TTC Information you can contact our Customer Information office by telephone at 416-393-4636
- To submit a complaint or compliment about the TTC, contact Customer Service by telephone at 416-393-3030 or submit online
For Wheel-Trans Compliments, Complaints or Suggestions, please email wtcs@ttc.ca
Employment Services
Filming in the TTC
- 416-393-3764
Legal
- 416-393-6636
Claims
- 416-393-3879
Lobbying; Lobbyist Registry Information
- www.toronto.ca/lobbying
- Weekdays, 8:30 a.m. to 5 p.m., except statutory holidays
Lost Articles
- Call us at 416-393-4100, Weekdays, 12 noon to 4:00 pm, except statutory holidays TTY, 416-338-0358.
Materials & Procurement
- sellingtottc@ttc.ca
- Weekdays, 8:30 a.m. to 5 p.m., except statutory holidays
Multilingual Services
- 416-393-4636, (Daily, 8 a.m. to 6 p.m., except statutory holidays); Transit information in over 80 languages. Press “0”, and ask the telephone operator for your language in its English name.
Media
- media@ttc.ca
- 416-981-1900
Transit Enforcement Department
- Special Constable Operations: 416-393-3172
- Human Resources Transit Enforcement Unit Complaints Coordinator.
Phone 416-393-3111 or email ‎unitcomplaintscoordinator@ttc.ca.
Streetcar and Bus Charters
- 416-393-7880
charters@ttc.ca
Wheel-Trans (Customer Service)
- 416-393-4111
- TTY Line 416-393-4555
Wheel-Trans (Reservations)
- 416-393-4222

Staying in touch with the TTC
