The TTC has partnered with East Toronto Health Partners and Humber River Hospital to provide vaccination clinics conveniently located for our customers in subway stations. Moderna and Pfizer will be available. More information on vaccination clinics.

September 7, 2021 - Mandatory COVID-19 Vaccination Policy

Getting vaccinated remains one of the most important ways we can protect each other and our community. That is why we have made COVID-19 vaccines mandatory for all TTC employees, contractors and students by October 30, 2021.

Today, the TTC released our new mandatory vaccination policy.

As I said when I announced this initiative a few weeks ago, this is a necessary measure to protect the health of our employees. From the start of the pandemic, the TTC has been a leader in safety to help stop the spread of COVID-19, and we will continue to do everything we can to keep our community safe.

Thank you for your ongoing cooperation and stay safe.

Richard J. Leary
Chief Executive Officer
September 7, 2021

The TTC is continuing to implement measures to keep our customers and employees safe, such as:

  • Implementing demand-responsive bus service in addition to scheduled service
  • Enhancing station management and passenger traffic flow with additional COVID-19 Customer Service Ambassadors and floor decals
  • Continuing to distribute free masks across the system and in targeted distribution campaigns
  • Continuing enhanced cleaning and disinfection of all public places, stations and vehicles with a focus on touch and grab points
  • Making hand sanitizer available in every station at bus bays and on every streetcar and Wheel-Trans vehicle

We’re regularly asked about ridership, enhancing service on busy routes and mask compliance. We’ll be updating these facts regularly.

Vehicle Boardings - Week ending September 10, 2021

Mode Percentage compared to pre-COVID levels Customer Boarding
Red icon of a bus


Red icon of a streetcar 42% 148,000
Red icon of a subway 36% 542,000

Total System-wide Boardings:


System-wide ridership/service – Week ending September 10, 2021
Revenue rides Service level
738,000 - 43% 98%
Percentage based on pre-pandemic service levels

*The TTC will resume full service when revenue rides reach 50 per cent of pre-pandemic levels

Icon of person wearing a mask Percentage of customers observed to be wearing a mask Percentage of customers observed to be wearing masks properly
Audit completed September 11   99% 97%


More information