How quiet are the new streetcars?

There are comprehensive engineering plans in place to minimize the amount of noise made by our new streetcars, including the testing of advanced vehicle suspensions, soft wheels and wheel lubrication systems. The vehicles will make some noise, similar to that of our existing streetcars.

The new streetcars operate on refurbished TTC track with continuously welded and rubber encased rail to reduce both noise and vibration.

Currently, large items block aisles and take up seating due to space constraints. Will there be space on the streetcars for the items that people carry?

The new streetcars are somewhat more spacious. They also feature all-door loading which will greatly improve passenger distribution throughout the vehicle and the ability for people to get to and from the doors.

What information will be included on the LED displays inside the vehicles?

LED displays will include advance notice of the next upcoming stop and whether a stop has been requested by a passenger.

How will I tell the Operator that my stop is coming up?

The new vehicles have stop request buttons conveniently located throughout the vehicle. There are audible and visual announcements of all upcoming stops.

Will I have a good view from inside the new streetcars?

The new streetcars have many large windows that will give riders an excellent view outside. At the front of the vehicle you’ll be able to look through most of the Operator’s cab for a view ahead. The rear of the vehicle will have a panoramic view, just like the present streetcars.

How about heating and cooling?

The new streetcars are fully air-conditioned and/or heated, as appropriate. Temperatures are controlled by advanced electronics and sensors. Similar vehicles operate in cities with very hot climates and in cities with winters like ours in Toronto. The vehicles are designed to provide a comfortable environment for riders at all times of the year.

How can customers communicate with the Operator?

The Operator is physically separated from the passenger compartment of the vehicle by a glass wall. This is a common practice on many new streetcars. Being in a separate compartment increases the safety of the Operators and allows them to place more focus on the specific task of operating the vehicle. Passengers will still be able to see into the Operator’s cab and be able to communicate with the Operator through an intercom system which has locations at a number of positions inside the vehicle, so that they are accessible to all customers.

How will fares be paid on the new vehicles?

A Proof-of-Payment (POP) system will be used on the new vehicles. A POP system requires customers to carry proof that they have paid a valid fare for that trip. Customers will be required to show a POP receipt to a TTC Fare Inspector upon request. These types of fare payment systems are common in the Toronto area – on GO Trains and on VIVA buses – and are used extensively in cities throughout the world that have transit vehicles similar to the TTC’s new streetcars.

Customers boarding the streetcar with passes or transfers will be able to use any door of the vehicle. Customers using tickets, tokens or cash to pay their fare, will do so at a Fare and Transfer machine onboard the vehicle. Fare vending machines will also be provided at the busiest stops along each route to speed up service. The new vehicles, and the Proof-of-Payment (POP) system, will be fully compatible with PRESTO.

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